Behind the Brand

The Clement Monterey, United States

InterContinental The Clement Monterey

InterContinental · IHG Hotels & Resorts

Who runs this hotel?

Three different companies can sit behind one hotel. How this works

OperatorThe company responsible for the hotel's day-to-day operations — hiring and training staff, service, food and beverage, housekeeping and revenue management. It can be different from both the owner and the brand.
Pacific Hotel Management, LLC

Not the brand company — InterContinental supplies the name; Pacific Hotel Management, LLC runs the hotel.

BrandThe name on the door. The brand company sets standards and supplies the reservation system and loyalty programme — but it does not always run the hotel itself.
InterContinental · IHG Hotels & Resorts
VerifiedLast checked 2026-08-13· Operator officialView evidence
  • OperatorOperator official

    Pacific Hotel Management's official portfolio lists the property, while its property release explicitly states that PHM owns and manages the hotel.

    phmhotels.comretrieved 2026-08-13

Same brand. Different people running it.

InterContinental hotels side by side — the operator column is where they differ.

HotelCityOperated by
InterContinental The Clement Montereythis hotelThe Clement MontereyPacific Hotel Management, LLC
InterContinental Luanda MiramarLuanda MiramarIHG Hotels & ResortsLikely operator
InterContinental Cairo SemiramisCairo SemiramisIHG Hotels & ResortsLikely operator
InterContinental Citystars CairoCitystars CairoIHG Hotels & ResortsLikely operator
InterContinental Resort MauritiusMauritiusIHG Hotels & ResortsLikely operator
InterContinental Johannesburg O.R.Tambo AirportJohannesburg O.R.TamboNot verified
InterContinental Table Bay Cape TownCape TownNot verified

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