Behind the Brand

New York City, United States

Kimpton Era Midtown New York

Kimpton · IHG Hotels & Resorts

Who runs this hotel?

Three different companies can sit behind one hotel. How this works

OperatorThe company responsible for the hotel's day-to-day operations — hiring and training staff, service, food and beverage, housekeeping and revenue management. It can be different from both the owner and the brand.
Extell Hospitality Services

Not the brand company — Kimpton supplies the name; Extell Hospitality Services runs the hotel.

BrandThe name on the door. The brand company sets standards and supplies the reservation system and loyalty programme — but it does not always run the hotel itself.
Kimpton · IHG Hotels & Resorts
High confidenceLast checked 2026-08-13· Hotel industry mediaView evidence
  • OperatorHotel industry media

    Hotel Management explicitly reports that the hotel is managed directly by Extell Development Company through Extell Hospitality Services.

    hotelmanagement.netretrieved 2026-08-13

Same brand. Different people running it.

Kimpton hotels side by side — the operator column is where they differ.

Compare all Kimpton hotels →